I was privileged to deliver the opening keynote for UX Camp Vienna this year. This talk takes a moment to explore some of the challenges and opportunities facing user experience as a community of practice. I talk about problems in the way UX professionals have come to define what they do and who they are within the industry.
UX Round Table in Hamburg
UX Bristol 2012
Nothing quite as satisfying as meeting old friends (armed with nerf-guns!). A quirky adaption of a workshop I first gave to the DMC design agency in Vienna. This was a chance to catch up with my long-standing friend and colleague Eewei Chen. Together, we ran a joint workshop at UX Bristol (an amazing event organised by another old-time XDer - my good friend Stuart Church).
Business Analysts Working with User-Experience
Business Analysis 2011 Conference
BA2011 was great fun. I have always considered myself a poly-skilled person who can float between the overlapping worlds of UX and BA. The main difference I have observed is the subtle but powerful shift in a UX mindset that puts the end-user at the heart of every decision.
Agile 2011
Agile delivery typically focuses on the prioritisation and development of user stories. Often the focus is on developer throughput and misses the overall value proposition of the software from the perspective of the end-user. My talk introduces a user-goal based framework for setting up and managing agile projects for success.